Peter Radizeski is Founder and President of RAD-INFO INC. He is an accomplished blogalyst, speaker, author and consultant. He has helped many service providers with sales training, marketing, channel development and business strategy. He is a trusted source of knowledge about the telecom sector. His honest and direct approach make him a refreshing speaker.

Look for his innovative ideas and analysis of current technology on his blogs.

Meet him at one of the many conferences he attends and speaks at.

Hire RAD-INFO today!

Why I Sound Annoyed

Many folks think I am a pessimist. Actually I am a realist. My annoyance is with the status quo. The industry is filled with providers that just follow the other guy. Likely due to there not being a leader coupled with no service provider has it all figured out.

In addition, not everyone is building a Business to Last. Some are building to sell; some are just coasting; a few are building for the future.

I think providers should fail more. I mean, try more stuff; see what sticks. The organizations just aren’t built for it. They talk about innovation, but really mean open API or a new feature.

Disruption is coming. At the network layer, revenue from MPLS and fat pipes will be cannibalized by broadband and SD-WAN boxes. Amazon is in the conferencing and cloud contact center space. Facebook has Workplace.

It is very likely another Slack comes along and displaces a bunch of service revenues soon.

While most providers plod along doing the same thing they were doing 5+ years ago.

CPaaS is likely to replace SIP Trunks, if it is done right and deployed smart.

Mobile UC is just one slick mobile app away taking market share. (It should have been Bria by Counterpath but it hasn’t yet.)

If you want some help re-thinking your business, call me. I promise I am not annoyed, so much as disappointed that this industry has so much promise and most ideas are M and A.

Jim Collins, who wrote Good to Great and Built to Last, presented at Ingram’s event in 2015. [The notes are on channele2e]

Do we have the right people on the bus and in the right seats?

Got Empirical Creativity?: Where should we place our really big bets? You don’t need to be the most innovative. Instead, innovate in a different way. It’s about the ability to scale innovations.

What’s your BHAG?

Culture beats Strategy.

What should be on your “stop doing” list?

Small Business Bundling for MSPs

I have been on a kick to change the sameness of bundling. Bundles are ways to increase ARPU, attract a client base and reduce churn. Bundling exactly as the Duopoly doesn't exactly help you. There is a SMB survey about cloud challenges. "Although … [Continue reading]

I’m Going Direct

Some days this industry makes me shake my head. It seems no one thinks long term. It is why the current state of the telecom industry is one big huge cluster. No Long Term Thinking. Over the years, I have watched most carrier channel programs play … [Continue reading]

Software is Eating Your Commission

It is the fourth quarter – time for the master agencies to hold their big shows. Microcorp, PlanetOne, and others have all held shows. The Agent Alliance held a learning summit in San Antonio. There has been one recurring theme. … [Continue reading]

Go For the SPIFF!

While providers (especially public ones) look quarter to quarter, they expect agents to think and act long term. “Stop going with the lowest price or the highest Spiff!” Oh, okay. Since you want to tell me how to run my agent business … [Continue reading]