At ITEXPO East 2010, I sat down with Erik B. Levitt of Endstream Communications to find out what this wholesale VoIP Provider had plans for in 2010. Endstream is a domestic inter-connection carrier wholesaling VoIP minutes. It acquired a small residential VoIP player. It is in-process for CLEC status in five states.

Endstream is rolling out Residential VoIP and On-Net video services. Its network is video enabled, which may lead to a Video Talk plan. Integrated video bridging allows the company to offer video calls to any phone number, regardless of endpoint compatibility.

Endstream has an active channel for its wholesale termination service.

It's hosted residential VoIP service is run on a Class 5 switch. It is a wholesale product. LRN is coming csoon. LNP, E-911, CNAM, LIDB and unlimited local dialing are included in the residential DID product. The carrier can order online with automated set-up. (That helps Endstream scale it.) The customer will also need a Session Border Controller on premise, not unlike XO's Enterprise VoIP service. Endstream migrated to Sansay SBC's in 2009.

Levitt did tell me that his network has full T.38 support that guarantees the fax on the second try.

Endstream Comm. also supports HD Voice on-net, which neither Verizon nor AT&T support with their wholesale VoIP offerings.

Freeside Internet Services, Inc. is the company behind the open-source telecom billing system named Freeside. Peter Bowen was named President and CEO on January 1, 2010. Ivan Kohler steps down as president but remains as the chief architect for the software.

Bowen points out that open source is free like a puppy. Freeside is offered free for the download, but is also offered a couple of paid ways. (The Freemium model that Red Hat uses). One way is to hire Freeside for Set-Up. the customer gets a base install of the product and for a modest monthly charge can get monthly maintenance as well. The other way is for carriers to buy the complete, hosted solution from Freeside.

Of course, Freeside is more than just a billing system, it is a BSS. Freeside is an open-source billing, CRM, trouble ticketing and provisioning automation software for wired and wireless ISPs, VoIP, hosting, service and content providers and other online businesses.

BTW, the preferred database for Freeside is Postcrest, according to Bowen.

Bowen says that Freeside will integrate with Asterisk, Taqua and some other switches. Freeswitch integration is being explored.

The big piece for VoIP and CLEC customers is the texing issue. With over 9000 rate centers and local, county, state and federal taxes and fees (real fees not carrier initiated cost recovery fees I call profit), Bowen suggests that carriers buy the tax info from CCH or other company, then incorporate that tax data into the billing system.

One reason for the C-Level change, in my opinion, is that it's time for Freeside to stop worrying about the tech and go sell something. Consulting is hard to scale because it is trading hours for dollars - you eventually run out of hours in the week, which maxes out your revenue. On that path, Freeside is looking for VAR's and Integrators to help each other grow. The Integrators get another product line; Freeside gets a sales force and more sales.

Good luck, Peter!

Here's the video Peter Bowen did with TMC's Erik Linask