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Testimonial

“Peter possesses a keen sense and insight for turning telecom services and products into customers and dollars. He is passionate about this industry, his work and the people he serves. Visit his site, read his blog and sign up for his newsletter at marketingideaguy.com and you will discover what makes Peter a sought after marketing consultant.”

Cynthia de Lorenzi, CEO, Patriot Computer Group

Cbeyond by the Numbers
NSP Strategist
Tuesday, 11 May 2010 14:26
My customers and readers know that I talk about Cbeyond often. The numbers are out for 1Q2010. Here are the highlights:1Q2010 revenue of $110.5M, up 12.5% over the 1Q2009;"Total customers of 51,731 in Cbeyond's 13 operating markets, reflecting net customer additions of 1,528 in the first quarter of 2010";Average monthly revenue per customer location (ARPU) of $723 -- compared to $727 4Q2009 and

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deltathree by the numbers
NSP Strategist
Tuesday, 11 May 2010 14:09
deltathree had a rough year in 2009. The 1Q2010 financials were announced here. Here's the highlight:"For the first quarter of 2010, deltathree reported total revenues of $3.1 million compared with $5.3 million reported for the first quarter of 2009. The year-over-year decline in quarterly revenue was primarily related to the suspension of the operations of deltathree's largest reseller customer

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Hardware Drives Sales
NSP Strategist
Tuesday, 11 May 2010 12:30
It's easier to sell the tangible - say a server, a router or a phone - than it is to sell the invisible - like intrusion detection, Hosted PBX or The Cloud.Software sales folks are used to selling licenses and shrink-wrapped stuff. It's harder to sell Software-as-a-Service (SAAS), because it's delivered over the Cloud. It's a little different, so you have to tweak your sales approach. Why?

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VZ Screwed WV
NSP Strategist
Tuesday, 11 May 2010 08:34
From DSLReports a week ago, why VZ is selling West Virginia to Frontier (or the state of the rural copper plant in America)."West Virginia is the last state standing in the way of Verizon's $8.5 billion plan to offload millions of unwanted DSL and landline customers to Frontier Communications. But the approval process there has been hard fought, due to Verizon's long history of neglecting

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Cellular Router
NSP Strategist
Monday, 10 May 2010 12:37
Did you see the new cellular router from DIGI? Digi Connect WAN 3G EV-DO Sprint Wireless routerDigi Connect WAN cellular products can be used for reliable primary wireless network connectivity to equipment at remote locations, as well as for a backup to existing landline communications. They are also ideal for use where wired networks (e.g., leased line / frame relay, ISDN, DSL) are not feasible,

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Shift to Retention
NSP Strategist
Thursday, 06 May 2010 06:56
"Gartner reports there has been a major shift in CEO priorities from early in 2009, switching from cutting costs to retaining customers and enhancing existing relationships." [channel insider]For many service providers, they choose not to bother their customers. One problem: You become just a line item charge on their monthly credit card statement. You are just a number. A number to be shopped!

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Voice Peering at ITEXPO
NSP Strategist
Thursday, 06 May 2010 04:36
I write for TMC - in the magazine and on the blog - which owns IT EXPO. This show has expanded from VoIP to so much more. Now they have added an Agent/Channel show and a Voice Peering Conference."For this reason I invite you to the newest event in the peering space - Voice Interconnect and Peering Conference (VIPeering) in conjunction with partners AU24 Inc (AU24), and Crossfire Media (CFM).

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