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NSP Strategist
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Wednesday, 16 June 2010 06:11 |
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What do your customers want?Do you know? Have you asked them?It probably isn't any of the techno-babble. It's probably not even that gizmo. More likely, they want what you want:more business, more clients, more customers, more time, less headache, talented employeesSo when you talk to them, talk about that stuff, not the techno-babble.See you in Tunica on Tuesday night as we talk Marketing & |
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NSP Strategist
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Tuesday, 15 June 2010 17:00 |
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Phony Phone Calls Distract Consumers from Genuine Theft, FBI and Partners Warn Public. Read the notice on the FBI site."Have you recently received a large number of strange and unexplained calls on your mobile or landline telephones? The FBI is warning consumers about a new scheme that uses telecommunications denial-of-service attacks as a diversion to what is really happening: the looting of |
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NSP Strategist
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Tuesday, 15 June 2010 16:44 |
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Vonage is finally profitable, even with $10 plans. No idea how that worked out except that most people aren't using the home phone. That hasn't stopped Ooma from innovating on the home phone front with their Telo device. Rich Tehrani has a great review of Ooma here.Just a thought for folks that don't want to partner with Magic Jack. They can sell Skype devices or Ooma hardware without being a |
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NSP Strategist
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Tuesday, 15 June 2010 13:01 |
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There was a buzz when Google Voice first launched. That has settled down since their acquisition of GIPS and Gizmo haven't made it to GV yet. There have been copies, like Phone.com and others. Now there's an open-source version of it thanks to Twilio.Thomas Howe has a review here, but I am borrowing his intro:"Twilio announced their OpenVBX today, an open source Google Voice for business. Open |
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What if you are reselling DSL? |
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NSP Strategist
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Tuesday, 15 June 2010 12:11 |
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In response to ISP's that are reselling ILEC DSL and experiencing troubles, I gave the idea to sell T1's and larger circuits. You need less customers and make more money. BUT you have to sell. That's the speed bump. But an indie ISP owner in Tennessee wrote this today:ISPs on this list and everywhere are busy certifying and deploying as CLECs. AT&T is creating lower margins and increased |
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NSP Strategist
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Tuesday, 15 June 2010 08:14 |
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News out of Las Vegas Sun is that CommPartners companies have filed for bankruptcy protection from AT&T. More at TMC. |
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U-Verse is Stomping on DSL |
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NSP Strategist
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Tuesday, 15 June 2010 06:48 |
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Many stories about customers of independent ISP's having DSL internet service disrupted by U-Verse. There will likely be more of this. What can you?Not much. Since 2005, DSL has been un-regulated. The Indie ISP is able to resell DSL off ILEC DSLAM's through the grace of the ILEC and the "strength" of your commercial agreement. This agreement does not mention DSLAM's or territory or availability. |
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