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Lifetime Value of a Customer Part II |
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NSP Strategist
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Thursday, 19 November 2009 06:04 |
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Seth Godin's post today is on Lifetime Value of a Customer, which I wrote about recently."If you ran a business where a customer represented an additional $2,000 in profit, how would you staff? How long would you make someone wait? If staff costs $25 an hour, how long would that extra person take to pay off? ... Few businesses understand (really understand) just how much a customer is worth. Add |
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NSP Strategist
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Wednesday, 18 November 2009 08:46 |
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Watch carefully as TimeWarner will be spinning off AOL next month. Why? Because AOL has to make the transition from a dial-up company to a content company. And you need to be making a similar transition.No one wants to be in the dumb-pipe business. Not VZ. Not ATT. Not even the cellular divisions want to be pipe only.NetZero is riding out the dial-up train all the way with NetZero and Juno. So is |
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NSP Strategist
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Thursday, 12 November 2009 15:28 |
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Cisco bids $3B for Tandberg, but the video conferencing equipment maker's stock holders aren't happy (like here).HP buys 3Com for $2.7B to target Cisco.Logitech buys Lifesize for $405M to get deep into video conferencing. Why do all these companies think video is the gold?Cisco announced plans to purchase Starent Networks, a maker of wireless equipment, for $2.9B.Lots of consolidation (to |
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NSP Strategist
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Friday, 06 November 2009 07:50 |
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This little baby almost snuck by me today!11/05/2009. PARTIES ASKED TO COMMENT ON ANALYTICAL FRAMEWORK NECESSARY TO RESOLVE ISSUES IN THE SPECIAL ACCESS NPRM. (DA No. 09-2388). (Dkt No 05-25 ). WCB Contact: Marvin Sacks at 202-418-2017.In the Special Access NPRM (Notice of Proposed Rulemaking), the FCC is examining the current state of competition for special access facilities and if the current |
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NSP Strategist
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Wednesday, 04 November 2009 19:22 |
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8x8 is doing well. See here.TWT has another profitable quarter. See here.Cbeyond had a so-so quarter. See here. |
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NSP Strategist
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Tuesday, 03 November 2009 13:36 |
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Phone+ is reporting that transit/transport reseller WBS Connect was bought by GTT. Yeah, I know. Who is GTT? Pink sheet company. Apparently, with only $28M in revenue and 900 customers it was a deal for GTT who is issuing stock over six months, paying in seller notes, some cash and assuming debts.Maybe if WBS Connect was undercutting every deal I saw in 2009, they woulod have had more revenue. |
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NSP Strategist
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Tuesday, 03 November 2009 07:15 |
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In a move that has some scratching their heads, Windstream (formerly Alltel) bought Nuvox (formerly FDN and NewSouth). The price: $643 million (mainly stock) for 90,000 customers - that's $7100 per customer (or $198 per month per customer for 36 months).This isn't a new adventure for Windstream. When they bought CTC, they acquired some CLEC assets. Windstream may be thinking that it isn't likely |
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