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“Peter possesses a keen sense and insight for turning telecom services and products into customers and dollars. He is passionate about this industry, his work and the people he serves. Visit his site, read his blog and sign up for his newsletter at marketingideaguy.com and you will discover what makes Peter a sought after marketing consultant.”

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Top 5 Reasons to Visit Customers
NSP Strategist
Tuesday, 29 December 2009 06:45
Here are the top 5 reasons to get out and visit your customers. If not all of them, at least your top 50 customers and those up for renewal this year.First and foremost, to Thank them for being your customer. For Customer Service. Ask them how things are going? Is the service working they way they want or expect? Is the bill correct? Are our customer service reps friendly? It's amazing what you

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