RAD-INFO Do You Need an Audit?

Friday 18 May

SELLECOM: 101 Ideas for Marketing in the Telecom Jungle.

by Peter Radizeski

The whole idea of Telecommunications is ...

... to enable people to Communicate.
... to help people connect with other people.
... to increase business productivity in conjunction with IT.

No one cares about the technology.
Do you care how your car runs? Or that it does run?

RAD-INFO, Inc. can help your company...

... increase sales effort by training your entire staff.
... design a sales & marketing strategy to acquire & keep customers.
... maximize your revenue by focusing on key services.

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(813) 963-5884

Testimonial

“Peter possesses a keen sense and insight for turning telecom services and products into customers and dollars. He is passionate about this industry, his work and the people he serves. Visit his site, read his blog and sign up for his newsletter at marketingideaguy.com and you will discover what makes Peter a sought after marketing consultant.”

Cynthia de Lorenzi, CEO, Patriot Computer Group

Blogs

Do You Need an Audit?

On Rad's Radar

Friday, 04 November 2011 07:32

The FCC wouldn't have spent so much time this year on billing problem is cramming or third party billing to your phone bill. Again so big that the FCC had to workshop the issue after three dockets - 09-158, 11-116, 98-170 (from 1998!!).

Members of the Society for Telecommunications Consultants perform audits, assessments and even TEM (telecom expense management). Agents (and VAR's) should be offering audits and assessments as a way to break into a prospect. Even TEM can be used as an introduction to government agencies and enterprise accounts. This is one reason that master agents like Microcorp and TBI have introduced TEM solutions like INSITE and PartnerIQ, respectively. As companies have to do more and more with less and less (this includes telecom agencies) having tools like TEM can be a benefit to a client company.

Why would a company want to have their contracts and bills audited or assessed? I asked Courtney Cross of C3 Telecom, who said, "A system wide telecommunications analysis that uncovers infrastructure inefficiencies and corrects them reveals up to 10x more savings than a billing audit alone." C3 Telecom recommends "that a C3 MAP full scale telecom infrastructure analysis be completed at least once a year, or prior to an upgrade in technology to ensure maximum efficiency."

C3 Telecom Assessment Overview

Yvonne Fry of Lines of Communication says, "The assessment and optimization process is a critical first step of engagement to ensure maximized savings and efficiencies and lay a strong foundation for on-going support. It offers great revenue potential as well as building the depth of the relationship."

If you are challenged to get into bigger accounts (over $3000 per month in telecom spend), offering an audit, assessment or TEM may be the way.