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“Peter possesses a keen sense and insight for turning telecom services and products into customers and dollars. He is passionate about this industry, his work and the people he serves. Visit his site, read his blog and sign up for his newsletter at marketingideaguy.com and you will discover what makes Peter a sought after marketing consultant.”

Cynthia de Lorenzi, CEO, Patriot Computer Group

Single Pipe Acquired and VoIP Numbers
NSP Strategist
Tuesday, 03 August 2010 08:48
So Single Pipe, Broadsoft based VoIP Provider, was acquired by IBBS. FierceVoIP says, "Targeting the niche five to 20 employees business market niche, the combined company's commercial offering includes hosted apps like email, data backup and security." LightReading writes, "IBBS CEO Dave Keil said the deal was done because its customers were telling IBBS they were looking for a single provider

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Channel a HyperOffice
On Rad's Radar
Monday, 02 August 2010 16:43

Shahab Kaviani, EVP, Marketing at HyperOffice, joined me on a podcast to talk about why channel partners should examine the opportunity of offering their client base a collaboration and messaging platform.

Shahab also sat down with Rich Tehrani for an interview (see it here).

Want to try HyperOffice to see if your client base would like it? Click here.

 

Read more... [Channel a HyperOffice]
 
22 Out of 1000
NSP Strategist
Monday, 02 August 2010 15:21
Here is a list of 22 (very) small business phone companies. Google Voice and Skype always seem to make the list. FreedomVoice made it. (Client company). Grasshopper.com, Phone.com and RoingCentral.Granted there are more than one thousand companies providing VoIP, but how come you didn't make the list?What's your super power?How are you telling your story?Need help? Make an appointment to get

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Reality Check
NSP Strategist
Monday, 02 August 2010 12:06
Ma Bell is giving away Naked DSL now. $20 for 6MB Naked DSL for a year. That should just about put the nail in the DSL reseller coffin unless you have a Super Power that Ma Bell lacks.Ever see the Scottrade commercials with the broker losing customers to online trading?You don't want to partner with Google because of a control issue and a fear issue. I get that. Meanwhile Windstream is calling

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TCA Adds MegaPath and Stat2Star
On Rad's Radar
Monday, 02 August 2010 09:11

The Technology Channel Association (TCA) announced the addition of two new carrier members in July: MegaPath Inc. and Star2Star Communications LLC. TCA was launched in August 2008 as a non-profit trade association for channel organizations selling any technology solutions.TCA membership is open to both agents and vendors.

As vendor members, MegaPath and Star2Star will collaborate with TCA on the development of industrywide standards and best practices. The companies join other vendor members, including Qwest Communications International Inc., InterCall, Level 3 Communications Inc., Global Crossing Ltd., US Signal Company LLC, Salestream Software, NetWolves Corp., Motorola Enterprise Mobility Solutions and XO Communications Inc.  

In addition, MegaPath is participating in TCA's first ever volume buying program to exhibit at EverythingChannel's XChange Americas event, Aug. 22-25, in Dallas.

TCA, Qwest, Level3, WTG, TBI and MegaPath will be exhibiting at the ITEXPO and/or CVX in Los Angeles on Oct. 4-6.  (RAD-INFO will be there presenting).

Read more... [TCA Adds MegaPath and Stat2Star]
 
Is Broadband a Utility Now?
On Rad's Radar
Monday, 02 August 2010 07:57
The way the FCC is examining, re-classifying and inquirying broadband, has it become a utility now?

There are many studies that show that cities with broadband do better economically than cities without broadband. The Iowa City study done about 5 years ago (that I read in Broadband Properties magazine) was one of the first studies that showed the economic benefit of FTTX. But it wasn't the last.

The American economy is in a slump (to put it mildly). We are competing globally against everyone in the world for a job. ODesk, Rent-a-Coder, eLance.com -- and so many more sites -- mean that more and more jobs will be outsourced to whoever. Anyone with a computer and broadband is your competitor in thie new Era of the Freelancer. So, in my opinion, Broadband in the US is a Utility.

It is as important as electricity or water to a business. 

And like the electric grid and the water supply, we have neglected this utility as well. How can America compete globally when the infrastructure for business growth has been stagnant? 

DSL was rolled out by the DLEC's in 1998. It's been over 10 years and consumers are lucky if they can get 6MB DSL, which according to the new FCC definition of broadband (4MB x 1MB), is the only real broadband option for DSL providers. 

As a technology driven society, we've given up on NASA and lots of research, which means we will be behind the world in the future. neglecting our electric grid and our broadband infrastructure becuase of short-term profits has not helped us out either. But broadband is a utility now.

Read more... [Is Broadband a Utility Now?]
 
Ethics of the Rolodex
On Rad's Radar
Thursday, 29 July 2010 13:19
What happens when a channel manager leaves a Master Agent or a Carrier? 
Who's Rolodex is it? That database of contact info is a valuable asset.
What happens if the channel manager takes that database and all that information with them? Is that stealing?

There's been a much talk at agent events about ethics and I have 2 examples where it just seems this should be illegal.

One was a channel manager (CM) I had with a CLEC. To be honest, he wasn't that good of a channel manager. He was let go and turned up at another vendor, when he contacted me. I asked him to remove me from his database. Why? His only relationship with me was his short tenure as my CM. So where did that contact info come from? The CLEC. Who owns that data? The CM or the Carrier?

The other was a CM for a master agent. He left to work for a carrier. He poached agents that he had relationships with at the master agency. But worse, rumor has it that he also used info about clients and deals to help the agents that followed him to the new carrier.  Is it just me or is that slimy?

What do you think?

Read more... [Ethics of the Rolodex]
 
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