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“Peter possesses a keen sense and insight for turning telecom services and products into customers and dollars. He is passionate about this industry, his work and the people he serves. Visit his site, read his blog and sign up for his newsletter at marketingideaguy.com and you will discover what makes Peter a sought after marketing consultant.”

Cynthia de Lorenzi, CEO, Patriot Computer Group

Not Exactly the Way to Sell SIP
On Rad's Radar
Tuesday, 20 July 2010 09:00
XO announced a SIP Savings Estimator Tool in order to help sell their SIP offerings. I understand why they do this: Bell-heads only know how to sell on price.

In my head, why bother? Just keep selling PRI - SIP to the customer premise then PRI signaling into the box. It's what all the CLEC's are doing. Try to find a TDM PRI or a TDM Dedicated LD T1. 

By taking 2 PRI's and hanging the customer 1 SIP Trunk, you are taking money off the table. You are contributing to lost revenue. 

LD minutes, Internet bandwidth and now T1's are so low that it is a challenge for an Agent to make a living selling them. Even more challenging: CLEC's being able to survive by constantly reducing revenue because they are not reducing any other cost factors. Debt load and interest payments are actually increasing, not decreasing. Wait for 2013! 

Cost to deliver service is not shrinking. (AT&T is raising Special Access circuits pricing). CAPEX (capital expenditure) for each sale consists of ILEC install costs, customer hardware, and other costs. I could go on and on, but the bottom line is that constantly reducing revenue while most other costs remain fixed (or at least don't drop as fast) is a disaster waiting to happen.

The high margin sale is face-to-face Consultative Selling, whereby you understand what you are selling and the needs of the prospective business. Matching that up results in a win-win.

At CVX I will be moderating a panel about Upselling SIP with Broadvox and Vidtel where we will be discussing how to use SIP as a stepping stone to a sticky and profitable bundle. Net-heads will get it.

Read more... [Not Exactly the Way to Sell SIP]
 
NC Broadband Pricing
NSP Strategist
Monday, 19 July 2010 11:14
Nestled in a FastCompany article about the nasty antics that TimeWarner Cable (TWC)* pulled in North Carolina to stone wall a municipal fiber network is a chart about the available broadband pricing and speeds in the Triangle. "So what is TWC doing about this--improving its service, dropping prices and offering great incentives to tempt customers back into the fold? Nope, the company is lobbying

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MagicJack Merges With VocalTec
On Rad's Radar
Friday, 16 July 2010 11:28

Rob Powell did some excellent reporting on this merger HERE.

VocalTec Communications Ltd. (Nasdaq:VOCL) is the inventor of VOIP and the softphone. It's a patent house of about 30 patents. VocalTec just merged with YMAX.

YMAX owns Stratus Telecommunications, which is a VoIP softswitch platform with OSS built-in. Stratus powers MagicJack, which YMAX also owns. So Vocaltec just merged with MagicJack.

Here's the scary part: "VocalTec expects to have revenues ranging from $110 million to $125 million this year. With over $40 million cash/securities on hand and no debt." WOW! How many other VoIP companies can say that? Not very many (as he counts on his fingers).

The corrected press release was interesting as it tries to spell out why the company should have a market cap of $245M.

Read more... [MagicJack Merges With VocalTec]
 
For All You iPhone People
On Rad's Radar
Friday, 16 July 2010 11:11
"A federal class-action lawsuit will move forward against Apple (AAPL) and AT&T (T) for "locking" iPhones to AT&T's network, and Apple's control over which apps can be installed on the owner's phone." I tend to agree with Seeking Alpha that I side with the consumer and innovation.

If Apple and AT&T want to control the whole phone (or VZW for that matter), then rent the phone like you used to that big ugly black house phone.

 

bell-phone.jpg

More importantly: take it back and recycle it when the contract is up. Right now, I buy a phone, usually subsidized, but at the end I'm left with a phone that isn't much use. It is locked to a specific carrier network. Recycling it is very challenging. (If it isn't let me know, I have 2 complete phone kits in my closet). And they are piling up in landfills. Carriers don't even have a trade-in program like car dealers do.

Read more... [For All You iPhone People]
 
Rate Hikes Coming
NSP Strategist
Friday, 16 July 2010 10:41
AT&T’s special access lines are set for price hikes. One Coalition is fighting it. Read more here.The merger conditions have expired and most special access circuit types (anything bought out of the tariff or pricing guides as a transport of T1 or greater is Special Access).Fiber bigots, like Rusin and inphotonicsresearch.com, think that the copper plant is being over-utilized. HUH?? Bonding

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Strangest News
NSP Strategist
Friday, 16 July 2010 10:22
VocalTec Communications Ltd. (Nasdaq:VOCL) is the inventor of VOIP and the softphone. It's a patent house. VocalTec just merged with YMAX.Why is that strange news?YMAX owns Stratus Telecommunications, which is a VoIP softswitch platform with OSS built-in. Stratus powers MagicJack, which YMAX also owns.

Read Full Article
 
Time For IPv6
NSP Strategist
Friday, 16 July 2010 10:04
ARIN is telling everyone that will listen that by 2011 they will be out of IP Addresses to give out. I have already seen where they are denying some ISP's additional address space.If you are rolling out VoIP deployments, you might want to consider rolling to an IPv6 network plan now - instead of having to re-name every endpoint."To stay ahead of the Internet’s explosive growth, Qwest

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