Peter Radizeski is Founder and President of RAD-INFO INC. He is an accomplished blogalyst, speaker, author and consultant. He has helped many service providers with sales training, marketing, channel development and business strategy. He is a trusted source of knowledge about the telecom sector. His honest and direct approach make him a refreshing speaker.

Look for his innovative ideas and analysis of current technology on his blogs.

Meet him at one of the many conferences he attends and speaks at.

Hire RAD-INFO today!

One Mission Statement Example

The mission statement of Najmtek, a hybrid IT company, is to change the way users interact with technology within their worlds. [source Gapingvoid]

What’s your mission statement?

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

Gaping Culture

Hugh MacLeod at GapingVoid has been talking Culture this past month. Brian Solis and GapingVoid released a short ebook on culture (HERE)

Open, honest communication. Creativity and culture in the workplace come from the same place: A feeling of trust and safety in your workspace, with your team, and surrounding your mission. [source]

You are going to spend more time at work than you will with your kids, so it had better have that deeper meaning,” Nadella recalls. [source]

70% of employees are disengaged. That’s because 90% of companies have ill defined cultures.

HBR on Rethinking the Corporate Love Affair with Change

What is Your Culture?

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

A.I. Will Eat Your Job!

Robots are going to eat jobs. Already are, but it is going to accelerate. 40%+ of jobs are at risk of being automated!

4 skills that will stave it off: (1) code; (2) consultative selling; (3) problem solving; (4) creative thinking. Be a Linchpin.

“We have to prepare the next generation to be ready to work on their own, to use their brains to create every single day. All the other jobs — those are being handed off to robots.” [GapingVoid]

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

Broadsoft in Competition With its Clients

Interesting news from ADTRAN and Broadsoft: the launch of ADTRAN’s ProCloud UC powered by BroadSoft (BSFT). , so MSPs can white-label BSFT through ADTRAN.

“The addition of the BroadCloud call control platform to ADTRAN’s ProCloud Subscription Services Suite enables Managed Service Provider (MSP) partners to expand their cloud-based unified communications (UC) offerings.” Truth be told if they wanted to white label it, there are a dozen options including Coredial, Momentum, PBX-Change, et al.

It seems more and more BSFT is competing directly with its customers in much he same way that ILECs and cablecos do. That won’t be good long term for anyone. There are too many players in the UC game; most play the price game. Hard to compete with $15 per seat though from the manufacturer.

While I understand that BSFT has to sell seats to survive, doing it at the expense of its clients is crazy. Consider that there are about 2 million seats that are sitting out there unused and BSFT is NOT collecting maintenance on. Consider that as BSFT lowers the price to $15, its very own customers cannot compete so more seats end up unsold and maintenance payments slow down. Can BSFT make enough money selling directly to cover the losses soon to be suffered by its clients?

What type of VoIP is selling today? Most of the VoIP market is selling SIP trunks to replace PRIs and POTS lines. Hosted seats are tough to sell. Right now the UC market is shifting to Workflow and other siloed comms platforms like Slack or Skype4B. At Enterprise Connect, the keynotes were from Amazon (who launched a cloud contact center offering) and Twilio, not AT&T, not Avaya and not BSFT. What does that say about the future of UC?

One thing to think about is to “Give your employees less fragmented enterprise communications if you want them to collaborate better. Make the desktop more like the smartphone and enterprise experiences as good as consumer technology,” writes David Carr at Forbes. Users are self selecting apps for comms including Facebook Messenger, WhatsApp, twitter DM and more. Most of it is outside the corporate umbrella. Many reasons for that, including you communicate with people in the easiest manner possible to get a response.

We’ll see how this ends up.

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

After Show Tidbits (Part 2453)

Item1:

Deloitte acquired most of the assets of Day1 Solutions Inc., a cloud consulting firm to provide deeper cloud expertise. CIO Magazine explains, “Deloitte needs Day1 for the same reason Accenture needs Genfour, Genpact needs Rage Frameworks and Infosys needs Panaya. The problem for Deloitte and for every traditional services company is that their clients do not believe they have the digital skills to lead the digital transformation journey the clients want their business to undertake.”

Think about that yourself. Do you provide proof of your digital chops to your clients? Would they be comfortable coming to you for cloud migration plans or strategy or advice?

Item 2:

The Lookout Breach Report: “With over 1.45 billion compromised accounts, emails, social security numbers, dates of birth, and other data types, March was the biggest month for exposed data this year.” Yes Cyber-Security is indeed needed. I personally am tired of all my data being hacked from companies that don’t protect it.

A 451 Research survey on Security Pain Points and Concerns showed that “User Behavior is a top concern across companies of all sizes – while other issues such as Endpoint Security present a bigger problem for smaller companies. In contrast, Cloud Security and Data Loss/Theft pose a greater threat for very large organizations.”

Item 3 is SD-WAN announcements

Coredial and Cincinnati Bell are the latest Velocloud wins. I find it funny that Zero Outages re-branded as the first SD-WAN company at their mostly unmanned booth.

Windstream is wholesaling SD-WAN now. No idea who they are wholesaling, but at this rate SD-WAN is already a commodity and Cisco/ADTRAN need to be afraid, the CPE isn’t coming from them any more. It isn’t being distributed by Tech Data either!

Westcon-Comstor Adds Viptela’s SD-WAN Portfolio

Item 4: M&A:

After buying Hunt Telecom and , Uniti Fiber scoops up pure-play fiber company, Southern Light to move itself away from just being dependent on Windstream. UNITI also bought Tower Cloud and PEG. Maybe Alpheus or FiberLight will be next.

Item 5: More M&A:

Broadvoice bought a company to add in analytics and user experience. “XBP’s core strengths is in deep reporting and analytics integration, enabling customers to better understand user behavior. For example, tools like Advertising Analytics allow users to measure and follow through on outreach campaigns, from local to nationwide. Other tools like voice recording on-demand and voice-to-text conversion provide solid, searchable data that enhance successful client relationships.”

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