Peter Radizeski is Founder and President of RAD-INFO INC. He is an accomplished blogalyst, speaker, author and consultant. He has helped many service providers with sales training, marketing, channel development and business strategy. He is a trusted source of knowledge about the telecom sector. His honest and direct approach make him a refreshing speaker.

Look for his innovative ideas and analysis of current technology on his blogs.

Meet him at one of the many conferences he attends and speaks at.

Hire RAD-INFO today!

One Mission Statement Example

The mission statement of Najmtek, a hybrid IT company, is to change the way users interact with technology within their worlds. [source Gapingvoid]

What’s your mission statement?

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

Gaping Culture

Hugh MacLeod at GapingVoid has been talking Culture this past month. Brian Solis and GapingVoid released a short ebook on culture (HERE)

Open, honest communication. Creativity and culture in the workplace come from the same place: A feeling of trust and safety in your workspace, with your team, and surrounding your mission. [source]

You are going to spend more time at work than you will with your kids, so it had better have that deeper meaning,” Nadella recalls. [source]

70% of employees are disengaged. That’s because 90% of companies have ill defined cultures.

HBR on Rethinking the Corporate Love Affair with Change

What is Your Culture?

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

A.I. Will Eat Your Job!

Robots are going to eat jobs. Already are, but it is going to accelerate. 40%+ of jobs are at risk of being automated!

4 skills that will stave it off: (1) code; (2) consultative selling; (3) problem solving; (4) creative thinking. Be a Linchpin.

“We have to prepare the next generation to be ready to work on their own, to use their brains to create every single day. All the other jobs — those are being handed off to robots.” [GapingVoid]

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

Broadsoft in Competition With its Clients

Interesting news from ADTRAN and Broadsoft: the launch of ADTRAN’s ProCloud UC powered by BroadSoft (BSFT). , so MSPs can white-label BSFT through ADTRAN.

“The addition of the BroadCloud call control platform to ADTRAN’s ProCloud Subscription Services Suite enables Managed Service Provider (MSP) partners to expand their cloud-based unified communications (UC) offerings.” Truth be told if they wanted to white label it, there are a dozen options including Coredial, Momentum, PBX-Change, et al.

It seems more and more BSFT is competing directly with its customers in much he same way that ILECs and cablecos do. That won’t be good long term for anyone. There are too many players in the UC game; most play the price game. Hard to compete with $15 per seat though from the manufacturer.

While I understand that BSFT has to sell seats to survive, doing it at the expense of its clients is crazy. Consider that there are about 2 million seats that are sitting out there unused and BSFT is NOT collecting maintenance on. Consider that as BSFT lowers the price to $15, its very own customers cannot compete so more seats end up unsold and maintenance payments slow down. Can BSFT make enough money selling directly to cover the losses soon to be suffered by its clients?

What type of VoIP is selling today? Most of the VoIP market is selling SIP trunks to replace PRIs and POTS lines. Hosted seats are tough to sell. Right now the UC market is shifting to Workflow and other siloed comms platforms like Slack or Skype4B. At Enterprise Connect, the keynotes were from Amazon (who launched a cloud contact center offering) and Twilio, not AT&T, not Avaya and not BSFT. What does that say about the future of UC?

One thing to think about is to “Give your employees less fragmented enterprise communications if you want them to collaborate better. Make the desktop more like the smartphone and enterprise experiences as good as consumer technology,” writes David Carr at Forbes. Users are self selecting apps for comms including Facebook Messenger, WhatsApp, twitter DM and more. Most of it is outside the corporate umbrella. Many reasons for that, including you communicate with people in the easiest manner possible to get a response.

We’ll see how this ends up.

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

Tidbits #2451

Charter was supposed to overbuild broadband as part of its merger with TWC and Bright House. The FCC reversed that idea. Competition is not a good idea, I guess.

John Malone’s Liberty Interactive is buying Alaska’s GCI. GCI is a cellular and triple-play consumer ISP. They are a big Metaswitch client.

Less than half of households living on under $20,000 are connected (to Broadband Internet) [Time]

A study on Remote workers from CIO mag: “The study revealed just how prevalent remote work is; nearly three out of every four employees surveyed say their company offers flexible working options and 32 percent of respondents say they regularly work remotely.”

VZ merged AOL + Yahoo into a new company called Oath.

How Amazon’s Connect Could Impact Twilio, Zendesk, RingCentral. Amazon is working with Vonage, Level3 and other companies with its Chime and Connect service offerings.

Extreme Networks does more M&A, buys Brocade’s data-center switching, analytics and routing business for $55M.

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net