Peter Radizeski is Founder and President of RAD-INFO INC. He is an accomplished blogalyst, speaker, author and consultant. He has helped many service providers with sales training, marketing, channel development and business strategy. He is a trusted source of knowledge about the telecom sector. His honest and direct approach make him a refreshing speaker.

Look for his innovative ideas and analysis of current technology on his blogs.

Meet him at one of the many conferences he attends and speaks at.

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ISP Satisfaction

451 Research did a survey on ISP satisfaction. VZ Fios won.

DSL providers remain most vulnerable to switching.

Top Factors. Cost (69%) and Quality/Reliability of Service (68%) are the most important factors when consumers choose an ISP.

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

Tidbits (Part 2466)

Some interesting articles this week.

Why does Verizon care about telephone poles?

Verizon to discontinue more interstate DS0 services in 7 states. No more Copper! VZ plans multi-stage all-fiber network transition.

Even Frontier is turning from copper. Frontier Testing New Fixed Wireless Services

Frontier and Google fighting for 3.5 GHz spectrum rules.

Will Broadband rates double soon?

Why aren’t cable or the cellcos treating like a common carrier? This opinion discusses the cellcos owned by LECs. The Cure to the Common Carrier

Meet Verizon Wireless’ New Chief Customer Experience Officer, Scott Zimmer:

“In the competitive mobile space, it takes a concerted effort to build the customer experience. Verizon Wireless recently took it a step further when it brought in Scott Zimmer to serve in a new position as its Chief Customer Experience Officer. According to Scott, customer experience definitely creates a competitive advantage over other companies. Verizon’s goal is to go above and beyond to build brand loyalty and brand love so that customers prefer the company for reasons beyond it just having the best price. Its perspective and practices can help companies in all industries.”

Randall Stephenson says his wireless carrier (AT&T) will use targeted advertising to change the TV market and lower prices for consumers.

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

The Ransonware Threat Grows

Two separate reports on Ransomware:

About 5% of all small and medium-sized businesses were affected by ransomware in 2016, paying more than $301 million to ransomware attackers during the year, according to Datto’s State of the Channel Ransomware Report.

In a report commissioned by Cisco Systems and Dimension Data, Cisco’s 2017 Mid-Year Cyber Security Report, found that nearly 50 percent of businesses around the globe experienced at least one cyber attack in 2016, and, of those, 39% were ransomware attacks. In the US alone, the number of attacks rose 300% from 2015 to 2016.

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

News Tidbits (Part 2465)

C Spire takes aim at AT&T with launch of fixed wireless services starting at 25 Mbps. “Regional telecom operator C Spire said it will launch fixed wireless services in eight initial markets in Mississippi, with more to follow. The company told FierceWireless it is using “multiple technologies and spectrums depending on the options available in any given area,” and that it expects to eventually cover 200,000 consumers and businesses in the state with the technology.” [Fierce]

Sprint wants to remind people that it still has that LD fiber network [source]

CenturyLink to extend broadband to 3M homes by end of 2017, offer fixed pricing [source]

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net

Bundle Tidbits

A decent article on the value of a winning Bundle [article].

A couple of examples of bundles I am seeing.

Microsoft Office 365 and Nimble CRM Cloud Bundle [Channele2e] ZOHO released Zoho One to complete.

CenturyLink uses managed Wi-Fi platform to upsell SMB services. “CenturyLink has added another product to its business services portfolio. They have introduced Business WiFi, with the help of Cisco’s Meraki technology. CenturyLink will be targeting the SMB that would like to offer its customers WiFi with an easy cloud-based way to manage it.

ADTRAN sells Managed Wi-fi too. Something you might want to add to your own portfolio.

BTW…

Are You Texting Your Customers? Why you should be.

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or http://rad-info.net