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What is needed to provide VoIP?

This is the breakdown of the different processes

CDRs411-DA-YP
E-911
LNP
PSTN
softswitchconnect
Customer
billinglistings

DIDs
Term/Orig
Asteriskwifi/dsl/T1
dial-tone

 

Customer Facing
Systems

Customer
Care
Billing
Training
Installation
& Provisioning
Sales
& Marketing
Listing
in 411/DA
and Yellow Pages

 

VAR Systems

Ordering
Billing
Training
Provisioning
Trouble Ticket
LOA / Paperwork
Systems Interface
Processes in Place for ALL

 

At the NOC

Softswitch,

Media
Gateway,

SIP Redirector

NAT transversal

Voicemail,

Session
Border Controller


circuits, IP

Back Office Systems

Listing
in 411/DA
and Yellow Pages
E-911
LNP, LIBD, CNAM
DIDs
(or phone
numbers)
PSTN
Origination
PSTN
Termination
SS7
800
service
softswitch Training
Billing
system