Peter Radizeski is Founder and President of RAD-INFO INC. He is an accomplished blogalyst, speaker, author and consultant. He has helped many service providers with sales training, marketing, channel development and business strategy. He is a trusted source of knowledge about the telecom sector. His honest and direct approach make him a refreshing speaker.

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How Much Did SMB Spend on IT?

IDC research says that by the close of 2016, SMBs (under 500 employees) will have collectively spent $564 Billion on IT hardware, software and services. (That includes SAAS like Salesforce and Office365 and managed services like RMM).

Amazon announced that they are getting in the Virtual Server space at $5 per month. They are starting selling cable-voice bundles for Comcast and Frontier. There is a heavy rumor that Amazon will be offering Hosted VoIP soon (possibly powered by BroadCloud).

You have to start thinking value-add, retention, customer satisfaction and upselling. I have been chanting outcomes and bundles for a long time. Going forward selling product just won’t work — they can buy that via a click on Amazon.

____ Peter Radizeski is a telecommunications consultant and analyst with RAD-INFO INC. Service Providers have called on RAD-INFO INC for assistance improving sales, managing online marketing efforts, channel sales enablement and overall company strategy. Contact RAD-INFO INC at 813-963-5884 or https://rad-info.net
December 1, 2016 , NSP Strategist

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