“The traditional channel is in decline, Telecom certainly is.” – a message I received today. Telecom revenues are certainly declining – and UCaaS revenues, but the telecom industry itself is strong. There are $65B in government dollars being put … [Continue reading]
NewCo Sets the Channel on Fire
Truthfully, all the noise around NewCo is a little much. Upstack, Bluewave, Bridgepointe, Amplix, and Clarus all have direct selling teams as well as sub-agents. TBI had a call center that sold direct. This announcement about NewCo’s agency was a PR … [Continue reading]
The TSD Conflict of Interest
After Scansource’s CEO blundered the announcement of the NewCo subsidiary in Vegas last week, LinkedIn chimed in. As is often the case, most commenters did NOT read the whole article. As is always the case, a bunch of comments were just ads for one … [Continue reading]
Cyber Security and MSPs
Many companies are looking into the partner space, specifically for MSPs. First off, do you know who your Target Customer is? Oh, right, everyone. Do you have a Partner Profile? What does the ideal partner look like? Again, everyone, right? At CP … [Continue reading]
Why Have a CRM?
I notice that many businesses do not have a CRM. Or they have a clunky system that is there for the wrong reasons. Those businesses usually treat the sales team like they are part of billing or just a pain in the ass necessity. There are 1000’s of … [Continue reading]




