More of the same really. We had 2 major bankruptcies in 2023 – GTT and Avaya. We also have a bunch of shaky balance sheets to watch in 2024. Lumen is refinancing. A few providers have activist investors who want to spin off assets to maximize the … [Continue reading]
A Look Back at 2023
This was quite a year. Avaya went bankrupt again! They think they came out smelling like a rose, but they are donating customers to other providers every day. Mitel doubled down on on-premise PBX by buying Atos. UCaaS revenue growth stalled out! The … [Continue reading]
Channel Marketing Mistake (Case # 132)
This is one example of the ChatGPT inspired emails that get sent to partners. Sorry for picking on this vendor, but it was awful. My name is XXXX and I am a Channel Development Manager here at NordLayer. I wanted to inquire if you had a chance to … [Continue reading]
Channel Marketing Dilemma
In the past month, my inbox was overflowing with email from vendors. The ones that begin, it was nice to meet you at… immediately get deleted, because it usually didn’t happen. I know they are automated emails, but why start a relationship with an … [Continue reading]
The Scansource Event 2023
I drove over to the Scansource event in Orlando yesterday. There was some hope that Scansource would announce a replacement for JD, but no. They may be taking their time or candidates are interested. It will be a hard job trying to teach Greenville … [Continue reading]
