So folks in Tampa Bay woke up to no bars on AT&T cellular service. Hmmm… is it because AT&T back-hauled some towers or small cell sites with Verizon FiOS perhaps?

Verizon FiOS business customers scattered throughout the Tampa Bay area this morning are without service as the IP Address re-numbering begins. According to this Frontier website, it will take 2 years!

According to my source, it looks like VZ turned off IP address blocks that they were still using in VZB or VZE (old MCI address pools). This caused outages on FiOS and then rolled over to cell towers that use those FiOS links. It is NOT everyone. It is just those with these IP address blocks.

Also, the static IP customers are experiencing problems on VZ FiOS because again those IP addresses belong to (and are staying with) Verizon.

An internal memo at Frontier says that it will take UP TO 2 WEEKS to fix!

I guess Frontier learned nothing from the last VZ take-over or its latest debacle in CT when it took over SNET CT from AT&T. In Connecticut, it lost significant market share due to this mess. Poor communication, poor engineering, poor management and honestly just irresponsible.

The funny thing is — no, not that today is April Fool’s Day — but that Frontier already issued rate increase orders (see HERE). So plenty of time to let the states know that rates would increase 17 days after they took over, 17 days after the mess they created.

Residential POTS is going up $1 per line and Biz POTS is going up $0.34 to $2 per line. Have to pay back that $10 Billion somehow! And they knew that they would be pissing off customers almost immediately, so loss of revenue and customers from Day 1 (today).

The only thing that will save them in Tampa Bay is that Charter is taking over Bright House later this year.

No idea how an ILEC can screw up over and over again AND not get sued, fined or beaten in the marketplace!

Tags: frontier, ilec, rant, wireline
Related tags: address blocks, frontier, address, tampa, customers, verizon

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On Friday (April 1), Frontier takes over Verizon‘s territory in Florida, Cali and Texas. “The $10.5 billion acquisition is a big move for Frontier…. The company’s current workforce of 19,200 will increase to about 29,200 and its customer base will jump from 3.4 million people to 7.1 million. The move will also boost Frontier’s annual revenue from $5.6 billion to $11.4 billion.” [source]

Why did Frontier roll out a new brand, Frontier Vantage, for video, broadband, and voice products when it is acquiring more FiOS assets? So now it has to launch a new brand AND re-brand Verizon and FiOS assets. Fun.

Looks like Charter will be approved to buy both TWC and Bright House Networks.

FirstLight Fiber will be acquired by Oak Hill Capital Partners from its current private equity owner, Riverside Partners.

Verizon Enterprise experiences a huge data breach that exposed 1.5 Million Customers’ Information.

HyperOffice is partnering with Verizon to distribute its Share.to communications suite from Verizon Cloud infrastructure.

Communications Sales & Leasing, Inc. entered into an agreement with Windstream Holdings, Inc. to acquire 32 wireless towers owned by Windstream.

According to an Accenture study, US companies are losing Customers as consumers demand more Human Interaction. “Too much reliance on digital technologies has given rise to ‘human-less’ customer services” that are estimated to cost business $1.6 Trillion in switching costs.

Cisco is buying CliQr for $260M to expand its hybrid cloud management solutions.

Tags: branding, cableco, frontier, mergers, security, vz
Related tags: frontier, verizon, million, brand, billion

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Moves in the Market – Oct 03, 2014

4 Moves in January – Jan 09, 2014

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A Big Deal in the Works? – Feb 03, 2016

Are the Telcos in Deep Trouble? – Jan 06, 2016

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| Comments | Tag with del.icio.us | On Rad’s Radar? Home | Permalink: Telecom Tidbits (Part 2431)

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On Friday (April 1), Frontier takes over Verizon‘s territory in Florida, Cali and Texas. “The $10.5 billion acquisition is a big move for Frontier…. The company’s current workforce of 19,200 will increase to about 29,200 and its customer base will jump from 3.4 million people to 7.1 million. The move will also boost Frontier’s annual revenue from $5.6 billion to $11.4 billion.” [source]

Why did Frontier roll out a new brand, Frontier Vantage, for video, broadband, and voice products when it is acquiring more FiOS assets? So now it has to launch a new brand AND re-brand Verizon and FiOS assets. Fun.

Looks like Charter will be approved to buy both TWC and Bright House Networks.

FirstLight Fiber will be acquired by Oak Hill Capital Partners from its current private equity owner, Riverside Partners.

Verizon Enterprise experiences a huge data breach that exposed 1.5 Million Customers’ Information.

HyperOffice is partnering with Verizon to distribute its Share.to communications suite from Verizon Cloud infrastructure.

Communications Sales & Leasing, Inc. entered into an agreement with Windstream Holdings, Inc. to acquire 32 wireless towers owned by Windstream.

According to an Accenture study, US companies are losing Customers as consumers demand more Human Interaction. “Too much reliance on digital technologies has given rise to ‘human-less’ customer services” that are estimated to cost business $1.6 Trillion in switching costs.

Cisco is buying CliQr for $260M to expand its hybrid cloud management solutions.

Tags: branding, cableco, frontier, mergers, security, vz
Related tags: frontier, verizon, million, brand, billion

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Moves in the Market – Oct 03, 2014

4 Moves in January – Jan 09, 2014

M&A: 3 UC Deals and a Cable – May 16, 2013

Money, Market, Launch – News – Oct 12, 2012

Ill. Judge Only Smart One – Mar 12, 2010

What Happens in Vegas – Mar 17, 2016

What is Verizon Doing? – Feb 22, 2016

And Who Else Got Acquired? – Feb 18, 2016

A Big Deal in the Works? – Feb 03, 2016

Are the Telcos in Deep Trouble? – Jan 06, 2016

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Samsung execs want to change the culture of its 300,000 employee company. Samsung wants to be more entrepreneurial. They want that start-up feel – the flexibility, the innovation, the ability to react quickly to customer needs.

It is a challenge to change the culture of any business, let alone a global company with 300K employees. Remember that Mayer tried to change the culture at Yahoo! when she arrived there.

The only companies that emphasize culture are Rackspace, Amazon and Zappos. And they have it built into the bricks and mortar as well as the hiring, promoting and peer review.

Tampa has two companies that help companies innovate; they add a startup department and an innovation center to the company. One is called Dabble Labs that will work with many industries. OccamMD only works with medical companies.

This is more like bringing Special Forces advisors to help you take care of a problem. It isn’t changing the culture. Or making a permanent modification.

Tampa also has Thunderdome, which is where US Special Operations Command works with acadmia, local businesses and inventors to keep the military arm innovative and competitive.

Many companies are trying to be more innovative and more like a startup. Some of it is to be innovative and competitive; some of it might be to retain talent. And maybe a little has to do with company valuation / stock price.

It is a Big Hairy Audacious Goal to change culture in a global corp to be like a start-up.

In telecom, service providers could do this by trying more things (and failing at some). It works for Google.

No on asked for the Model T or the iPod or the iPhone. Experimenting allows for your company to find the next penicillin. [Penicillin was found by accident. Slack wasn’t on purpose either.] Companies need more dabbling, more experimenting, especially in a time when you can analyze the results. Then learn from them and repeat the cycle.

This is part of the lean startup cycle. So a company doesn’t have to go crazy; it just has to start with the experimenting, which will have to slog through years of meetings, politics and anti-brainstorming. It will have to allow for quiet time, reading, playing, being creative in a safe zone, and talking to customers. Not things that most companies do. (That’s why many outsource it.)

Certainly the culture has to embrace experimenting and failing before it will actually work. So good luck to Samsung. [Samsung already made improvements to their sales channels.]

SIDE BAR!

In thinking about the difference between telco and cable today, one big difference is that the cablecos don’t compete and have an R&D arm, Cable Labs. Telco used to have Bell Labs but after Lucent plummeted, the telcos lost their R&D arm. Cable has had DOCSIS 3.0 and 3.1 while telcos wait for something better than VDSL2 (g.fast!)

Tags: culture, innovation, startup, tampa, telco
Related tags: change culture, innovative competitive, culture, companies, company, samsung

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TV is Moving to the Internet – Oct 27, 2015

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Copyright On Rad’s Radar?

Sponsored by Apex Technology Services, a leading IT Services company

Samsung execs want to change the culture of its 300,000 employee company. Samsung wants to be more entrepreneurial. They want that start-up feel – the flexibility, the innovation, the ability to react quickly to customer needs.

It is a challenge to change the culture of any business, let alone a global company with 300K employees. Remember that Mayer tried to change the culture at Yahoo! when she arrived there.

The only companies that emphasize culture are Rackspace, Amazon and Zappos. And they have it built into the bricks and mortar as well as the hiring, promoting and peer review.

Tampa has two companies that help companies innovate; they add a startup department and an innovation center to the company. One is called Dabble Labs that will work with many industries. OccamMD only works with medical companies.

This is more like bringing Special Forces advisors to help you take care of a problem. It isn’t changing the culture. Or making a permanent modification.

Tampa also has Thunderdome, which is where US Special Operations Command works with acadmia, local businesses and inventors to keep the military arm innovative and competitive.

Many companies are trying to be more innovative and more like a startup. Some of it is to be innovative and competitive; some of it might be to retain talent. And maybe a little has to do with company valuation / stock price.

It is a Big Hairy Audacious Goal to change culture in a global corp to be like a start-up.

In telecom, service providers could do this by trying more things (and failing at some). It works for Google.

No on asked for the Model T or the iPod or the iPhone. Experimenting allows for your company to find the next penicillin. [Penicillin was found by accident. Slack wasn’t on purpose either.] Companies need more dabbling, more experimenting, especially in a time when you can analyze the results. Then learn from them and repeat the cycle.

This is part of the lean startup cycle. So a company doesn’t have to go crazy; it just has to start with the experimenting, which will have to slog through years of meetings, politics and anti-brainstorming. It will have to allow for quiet time, reading, playing, being creative in a safe zone, and talking to customers. Not things that most companies do. (That’s why many outsource it.)

Certainly the culture has to embrace experimenting and failing before it will actually work. So good luck to Samsung. [Samsung already made improvements to their sales channels.]

SIDE BAR!

In thinking about the difference between telco and cable today, one big difference is that the cablecos don’t compete and have an R&D arm, Cable Labs. Telco used to have Bell Labs but after Lucent plummeted, the telcos lost their R&D arm. Cable has had DOCSIS 3.0 and 3.1 while telcos wait for something better than VDSL2 (g.fast!)

Tags: culture, innovation, startup, tampa, telco
Related tags: change culture, innovative competitive, culture, companies, company, samsung

Follow me:

Twitter Profile

Related Entries

Women Owned Start-up Code School Gets Investment – Nov 13, 2014

Innovation isn’t About Replacement – Aug 25, 2014

What is Innovation? – Apr 22, 2014

The Lottery Mentality – Aug 09, 2013

The ROI of the Show – Feb 03, 2012

Growth Starts Here – Jun 08, 2011

The Commission Revenue Spiral – Dec 16, 2015

Collision of Titans – Nov 23, 2015

The Google Hype Machine – Oct 29, 2015

TV is Moving to the Internet – Oct 27, 2015

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| Comments | Tag with del.icio.us | On Rad’s Radar? Home | Permalink: Culture and Innovation

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Sponsored by Apex Technology Services, a leading IT Services company