There is a post on LinkedIn talking about the best salesperson. The author sums it up with calling the best salesperson a Trusted Advisor. We have been doing that in the channel for a while. The points that are accurate are: It is pulling instead of … [Continue reading]
Channel Reality: Yes, I Do Want to Help
As I was writing the obituary for my father, I realized I only knew him from one or two perspectives, but he was many things to many people. He was a son, a nephew, cousin, a grandson, a father, coach, teammate, friend, husband, grandfather, … [Continue reading]
The Coming Disruption
No, I don’t be AI. Does anyone remember PGi and their GlobalMeet product? Siris acquired PGI in 2015 for $1B! PGi was in the video meeting, webinar, collab space. In 2020, during the height of the pandemic, they were nowhere to be found. Kind of like … [Continue reading]
Why UCaaS?
During a discussions at Cloud Connections 25, how do we migrate people to cloud comms quickly? After 20 years of pushing the concept of IP-PBX, Hosted PBX, UCaaS, Cloud Phone and other variations on this, there is no magic bullet to get customers to … [Continue reading]
A Cautionary Tale
Analyst Joe Rittenhouse has a post on LinkedIn about Mitel’s current situation. He references a UC Today story about the debt service being $130M per quarter! Comments on the LI post blame the wasted acquisitions and the CEO. The difference between … [Continue reading]




