During a discussions at Cloud Connections 25, how do we migrate people to cloud comms quickly? After 20 years of pushing the concept of IP-PBX, Hosted PBX, UCaaS, Cloud Phone and other variations on this, there is no magic bullet to get customers to … [Continue reading]
A Cautionary Tale
Analyst Joe Rittenhouse has a post on LinkedIn about Mitel’s current situation. He references a UC Today story about the debt service being $130M per quarter! Comments on the LI post blame the wasted acquisitions and the CEO. The difference between … [Continue reading]
The Channel Opportunity 2025
When they have the TSD talking heads on keynotes, it would be nice to have a deep dive into their cliche responses. “”I think what we’re seeing is … there are more opportunities for advisors, and ultimately, that’s what creates a better market for … [Continue reading]
EC25 – AI and CX
Went to Enterprise Connect yesterday. Had some meetings and walked the show floor. Two terms showed up at most booths: CX and AI. Not a surprise, but really boring. The same thing over and over. At one meeting I was asked about the future of cloud … [Continue reading]
Mitel Goes BK
LinkedIn this morning is buzzing with news that Mitel is going to file bankruptcy to deal with $1.15B in debt. Mitel has accumulated this debt, largely due to financial commitments to its owners, Searchlight Capital, with high interest payments to … [Continue reading]
